Symptoms
On 12.0.3 in Production: Only when using when using Internet Explorer 6.0.29, when launching any core forms function the forms launcher screen comes up but the form is not launched. Pressing F5 to refresh or relaunching the page will allow the form to launch
The problem is not apparent with IE 6.0.28
EXPECTED BEHAVIOR
Expect form to launch first time
STEPS
The issue can be reproduced at will with the following steps:
1. Login to eBusiness R12 using IE 6.0.2900.2180.xpsp_sp2_rtm.040803-2158
2. Launch forms function
3. Forms will not launch the first time, so have to press F5 or launch the form again
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users have to press F5 to launch forms the first time
The same PC can launch forms for Release 11i with no problem
Changes
The PC has just been upgraded from earlier version of IE 6 (v6.0.28)
Cause
Internet Explorer issue with processing ActiveX
Version 6.0.2900.2180.xpsp_sp2_rtm.040803-2158 of IE had trouble in processing ActiveX and Javascript when a new window is opened
Solution
To implement the solution, please execute the following steps:
1. Download the latest version of Internet Explorer 6 or Internet Explorer 7
2. Re-test for the problem
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